Can I Change or Cancel My Order?

Changing or Cancelling Your Order

Cancelling an order

You can cancel your order within 1 hour of placing it. After that, orders are processed and cannot be cancelled.

To cancel:

1. Log into your account
2. Go to My Orders
3. Select the order and click Cancel Order

Changing an order

Unfortunately, we cannot modify orders once placed. If you need a different size, colour, or product, please cancel (if within the window) and place a new order.

Already shipped?

If your order has shipped, you'll need to wait for delivery and then request a return.