How Do I Return an Item?

Returning an Item

Not happy with your purchase? No problem — we offer a 30-day return policy.

Start your return

1. Go to our Returns Portal
2. Enter your order number and email address
3. Select the item(s) you want to return
4. Choose your reason for returning
5. Print your prepaid return label

Pack your return

• Use the original packaging if possible
• Include all tags and accessories
• Attach the return label to the outside of the box

Drop off your package

Take your package to any Royal Mail post office or drop-off point.

Processing time

Returns are processed within 5-7 business days of receipt. You'll receive an email confirmation once complete.