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Exchange Policy

Updated 18 February 2026
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Exchanging Items

How exchanges work

We don't offer direct exchanges. To get a different size or colour:

  1. Return your original item for a refund
  2. Place a new order for the item you want

Why we do it this way

This ensures you get your new item as quickly as possible, without waiting for us to receive your return first.

Worried about availability?

If you're concerned the item might sell out, place your new order first. If the return is approved, you'll get a full refund for the original purchase.

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