Our Refund Policy
Eligibility
Items are eligible for a refund if:
- Returned within 30 days of delivery
- In original, unused condition
- With all tags and packaging intact
Items not eligible for refund
- Personalised or custom items
- Items marked as final sale
- Items that have been worn, washed, or damaged
Refund method
Refunds are issued to your original payment method:
- Credit/Debit Card: 5-10 business days
- PayPal: 3-5 business days
Return shipping costs
We provide free return shipping for UK orders. International customers are responsible for return shipping costs.